Privacy Policy

At Fajjar Industries

(“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or purchase our products and services.

1. Information We Collect

We may collect the following types of information:

Business Information: Company name, address, and business registration details.
Contact Information: Name, email address, phone number, and other details you provide when submitting inquiries or placing orders.
Order Information: Product details, customization requests, and shipping information.
Technical Information: IP address, browser type, device details, and cookies for website functionality and analytics.

2. How We Use Your Information

We use the collected information for:

- Responding to inquiries and providing quotations.
- Processing and fulfilling orders.
- Managing business relationships with clients and partners.
- Improving website performance and user experience.
- Sending important updates related to your orders or our services.
- Ensuring compliance with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your data. Information may be shared only with:

Service Providers: Logistics partners, couriers, and IT providers who assist in delivering products and services.
Legal Authorities: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We use appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain personal and business information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Cookies & Tracking

Our website uses cookies and similar technologies to improve functionality, analyze usage, and enhance your experience. You can manage cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

Access and request a copy of your data.
Request corrections or updates.
Request deletion of personal information (subject to legal/business requirements).
Opt out of marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].

8. International Data Transfers

As we serve global clients, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.